.Five9 (FIVN) has been actually rewarded the 2024 Aragon Research Development Award for Artificial Intelligence Connect with Centers and also called an Innovator in two Aragon Analysis Entire world rumors: artificial intelligence Agent Operating Systems in the ICC, 2025, as well as Intelligent Contact Center, 2025. The business was acknowledged as the absolute most tactical supplier in the AI Agent Operating systems report.At the primary of Five9’s technology is their sight for The brand-new CX, where Artificial Intelligence Professionals and AI-empowered Human Representatives collaborate to supply hyper-personalized consumer knowledge. The provider recently presented brand new improvements featuring Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s visionary use technology in market development and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Study Development Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Innovator in as a result of rapporti di Aragon Research Entire world: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Analysis Innovation 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Research World: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 AI Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 pour les Centres de Connect with artificial intelligence et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Analysis Planet: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Centre de Get in touch with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight put The NEW CX, ou00f9 Brokers AI et Professionals Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Technology Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Analysis Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Dream fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was likewise called a Forerunner in The Aragon Investigation Globe for AI Representative Platforms in the ICC, 2025 and also Aragon Analysis Planet for Intelligent Contact Center, 2025. SAN RAMON, Calif.– (ORGANIZATION WIRE)–.
Five9 (Nasdaq: FIVN), service provider of the Intelligent CX Platform, has actually been actually named a champion of the 2024 Aragon Study Innovation Award for Artificial Intelligence Contact Centers. Furthermore, Five9 has actually been actually named a Forerunner in pair of Aragon Research study Globe reports: AI Broker Platforms in the ICC, 2025, and also Intelligent Call Facility, 2025. This awareness coming from Aragon Analysis highlights Five9’s placement as a forerunner in AI-elevated CX.
The AI Agent Operating Systems in the ICC, 2025 file positions Five9 as the best
key provider rated in
the record, recognizing Five9 s tactical sight for AI-driven innovation in CX. At the primary of the innovation is Five9’s perspective for The brand new CX where Artificial Intelligence Brokers and also AI-empowered Human Brokers team up to provide hyper-personalized, straightforward client expertises. By inspiring services to deliver transformative customer interactions while lessening expenses as well as strengthening effectiveness, Five9 is actually specifying brand-new requirements for AI-powered options in the call center business.
AI is actually fundamental for creating remarkable consumer adventures, and we are recognized to become pinpointed through AragonResearch as ingenious for our attempts to thrust the intelligent call facility ahead, claimed Jonathan Rosenberg, Principal Modern Technology Police Officer and Chief of Artificial Intelligence, Five9. Our focus has actually been actually, and are going to remain to be actually, assisting organizations deliver those knowledge along with simple resources as well as abilities. With each brand new advancement, our experts take a step forward for both Five9 and for the field all at once.
The Aragon Study Innovation honor pinpoints carriers leveraging lofty use of technology to not simply adapt as markets modify, however to proactively disrupt and notify just how their markets will certainly progress. Five9 was officially presented along with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Analysis awards event.Five9’s commitment to advancement, especially its own vision for blending artificial intelligence Representatives as well as AI-empowered Person Professionals, is actually establishing a new specification for how businesses can easily supply hyper-personalized and also seamless customer experiences, claimed Jim Lundy, Founder, Chief Executive Officer as well as Lead Expert, Aragon Investigation. This honor as well as record identity builds on Five9’s devotion to supplying AI innovations for CX.
Previously this year, the company presented brand-new improvements, including Five9 GenAI Studio, Five9 GeniusAI, and Five9 Artificial Intelligence Representatives, that transform the way business come close to CX, driving far better outcomes for each customers and also agents. About Five9. The Five9 Intelligent CX System, powered by Five9 Brilliant AI, delivers a comprehensive rooms of answers to electrical power AI-elevated consumer knowledge that supply better service outcomes and Carry Pleasure to CX.
Our consolidated cloud-native offering makes it possible for hyper-personalized consumer adventures and even more empowered staff members, bring in every consumer interaction more linked, uncomplicated, as well as individual. Relied on through 2,500 +customers and also 1,400+ companions around the globe, Five9 brings together the energy of AI, our platform, and our individuals to steer AI-elevated CX.For more details, check out www.five9.com. Involve along with us @Five9, LinkedIn, Facebook, Blog post.
u00a9 2024 Aragon Research, Inc. and/or its own Affiliates. All Legal rights Reserved.
The recognition of an Aragon Research honor winner is actually certainly not a recommendation by Aragon Research of any sort of supplier, item, or company. View resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Director. Press@five9.com. Source: Five9.
FAQ. What primary awards performed Five9( FIVN) succeed in 2024 coming from Aragon Research? Five9 succeeded the 2024 Aragon Research Development Award for AI Call Centers and was called a Forerunner in 2 Aragon Investigation Entire world reports: artificial intelligence Broker Platforms in the ICC, 2025, and Intelligent Get In Touch With Facility, 2025.
What brand-new AI items did Five9( FIVN) offer in 2024? Five9 launched Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Brokers to transform client experience control.Exactly how does Five9’s( FIVN )BRAND-NEW CX sight impact customer support? Five9’s brand-new CX sight mixes AI Representatives along with AI-empowered Individual Agents to deliver hyper-personalized, straightforward customeradventures while lessening prices and strengthening effectiveness.
What was actually Five9’s( FIVN) critical job in the Aragon Research study Entire world 2025 file? Five9was positioned as the best calculated supplier in the AI Representative Platforms in the ICC, 2025 file, acknowledging their calculated eyesight for AI-driven innovation in CX. When performed Five9( FIVN) receive the AragonResearch Development
Honor
?
Five9 was formally offered along with the award on December 10, 2024, at the Aragon Transform 2024 awards service.